Akufo-Addo: Vote for Bawumia for Ghana’s progress, not Mahama

President Nana Addo Dankwa Akufo-Addo has called on Ghanaians to vote for Vice President Dr Mahamudu Bawumia as the next President in the impending December elections.

He contended that selecting former President John Dramani Mahama, the flagbearer of the opposition National Democratic Congress (NDC), would jeopardize the country’s progress.

The President who made the call when he addressed a crowd of supporters in Dobro in the Eastern Region after a visit to the premises of the Blue Skies Ghana Limited, said if given power, the former president would reverse the country’s achievements under the New Patriotic Party (NPP) administration.

“The person I defeated, my work since i took over, seems not to please him. I cannot hand over power to such a person… He will destroy whatever we have done when he comes,” he said.

President Akufo-Addo told the gathering that Vice President Bawumia was the best person to carry on his legacy and lead Ghana into a prosperous future.

He expressed confidence in Dr. Bawumia’s abilities to manage the country and promote the socioeconomic well-being of the people.

“I am pleading with you to vote for the person I have worked with for the past seven and a half years. I have faith in him, and I know that he will come and continue the work I began,” he added.

The President urged Ghanaians to take advantage of the ongoing limited voter registration exercise to register to vote and retain the NPP in power to keep the country on track for progress and development.

“This is our election year, and the limited registration has started. Anybody who has not registered and is eligible should go and register. This is because your right to vote is your power,” he said.

Source: GNA

GRA terminates two SML contracts

The Ghana Revenue Authority (GRA), in compliance with the recent directives given by President Nana Addo Akufo-Addo on its deal with Strategic Mobilization Ghana Limited (SML), has terminated the transaction Audit and External Verification Service Contract (AEVS) with SML. The GRA has further directed that the Upstream Petroleum and Minerals Revenue Audit portions of the contract be suspended, pending further review of the contract details. GRA has also decided to amend the measurement Audit for the Downstream Petroleum Products Contract by revising the fee structure to a fixed fee structure. The Authority also says it will thoroughly review other provisions such as service delivery expectations, termination and intellectual property rights. The Authority disclosed this in a letter entitled “Compliance with Presidential Directives on Recommendations in KPMG Report on the Transactions Between GRA and SML,” signed by its Commissioner General, Ms Julie Essiam, and addressed to the Managing Director of Strategic Mobilization Ghana Limited (SML). “This is about the presidential directives dated 18 April 2024 on the recommendations of KPMG…Following the directives of the President, GRA has undertaken a thorough review of the Consolidation of Services (Transaction Audit and External Verification Services) contract dated 3 October 2019, the Measurement Audit for Downstream Petroleum Products Contract dated 3 October 2019, and the Contract for Consolidation of Revenue Assurance Services (Upstream and Minerals Audit) contract dated 25 October 2023,” the GRA letter read. “Based on the review, the following actions are to be taken: First, The Transaction Audit and External Verification Services Contract will be terminated. Secondly, the Measurement Audit for Downstream Petroleum Products Contract will be amended. Specifically, the fee structure will be revised to a fixed fee structure,” it added. “In addition, other provisions such as service delivery expectations, termination, and intellectual property rights will be subjected to a thorough review. Thirdly, the Upstream Petroleum and Minerals Revenue Audit portions of the Contract for Consolidation of Revenue Assurance Services cannot take effect until a comprehensive technical needs assessment, value-for-money assessment, and relevant stakeholder consultations have been achieved,” the letter to SML further read. President Akufo-Addo received the KPMG report on 2 April 2024, three months after tasking the audit firm to investigate the GRA-SML deal. The government, after reviewing the report, issued a press statement adopting the recommendations of KPMG in full. By the adoption, the government directed the GRA to review the deal among other directives. President Akufo-Addo on 2 January, 2024, appointed and tasked KPMG, a leading audit, tax, and advisory services firm, to conduct an immediate audit of the transaction between the GRA and SML. The terms of reference of the audit ordered by the President were six-fold. The President had asked KPMG to conduct an audit to ascertain the rationale or needs assessment performed before the contract approval by the GRA and to assess how the arrangement aligns with specific needs. Among other things, KPMG was to assess the appropriateness of the contracting methodology, verify compliance with legal standards and industry best practices in the procurement process for the selection of SML, review the financial arrangements, including pricing structures, payment terms, and resolution of any financial compliance issues; submit a report on your findings on the above, together with appropriate recommendations.

Bawumia pledges full support for small-scale miners

The Vice-President and NPP Flagbearer, Dr. Mahamudu Bawumia, has assured Ghanaians of his commitment to supporting small-scale miners for their prosperity under his leadership.

He made the pledge when he addressed the electorate on his plans for the mining sector during his campaign tour to the Western Region.

He indicated that although mining in the country had had its challenges, it also holds significant promise of opportunities if well-managed and successfully streamlined.

He acknowledged that the sector had grappled with issues such as poor stakeholder engagement, lengthy licensing processes, lack of support for small-scale miners, environmental pollution and inadequate geological mapping for small-scale mining areas.

Dr. Bawumia highlighted that under the NPP government’s tenure with himself as Vice President, significant strides had been made to address the challenges and harness the opportunities in the mining sector.

He mentioned that initiatives such as online licensing applications for small-scale miners had replaced the often cumbersome licensing process, reducing waiting times and bureaucratic hurdles.

He stressed that the retooling of the Minerals Commission had also enhanced regulatory oversight and enforcement, ensuring that mining activities comply with environmental standards and best practices. He said the establishment of community mining schemes (CMS) had provided opportunities for local communities to participate in responsible mining practices.

He pointed to the Alternative Livelihood Projects (ALPs) and the National Alternative Employment and Livelihood Programmes (NAELPs), which had been instrumental in providing sustainable alternatives to illegal miners and those affected by the sanitization of the mining sector.

Dr. Bawumia said he would ensure sustainable growth and responsible stewardship of Ghana’s natural resources. He indicated plans to maximize the benefits of Ghanaian resources through value addition and Ghanaian ownership while establishing a new paradigm in natural resource contracts.

He intends to formalize and regulate environmentally sustainable small-scale mining, supporting capacity building and access to financing for miners, and promoting responsible mining practices throughout the value chain.

He also seeks to facilitate their transition from subsistence operations to formalized enterprises, thereby unlocking the sector’s potential for sustainable development and wealth creation.

Dr. Bawumia reaffirmed his commitment to enhancing collaboration among the government, private sector and civil society to address the challenges facing the mining sector.

 

YEA, GES partner to hire over 10,000 school staff

The Youth Employment Agency (YEA) has signed a Memorandum of Understanding (MoU) with the Ghana Education Service (GES) to recruit 10,000 qualified persons to serve the Secondary, Junior High and Primary schools across the country.

The over 10,000 personnel would serve as kitchen assistants, security guards and teaching assistants to augment and fill the gaps within the GES.

Giving a short address on behalf of the Chief Executive Officer of YEA, a Deputy CEO in Charge of Operations, Alhaji Bashiru Ibrahim, said the current agreement was the third MoU with the GES.

He mentioned that the YEA, in 2015 and 2018, signed MoUs with the GES, and was having good working relations as far as those agreements were concerned.

According to him, the latest agreement would enable the YEA to recruit 4,000 kitchen assistants, 4,000 security guards and 4,000 teaching assistants in a bid to beef up staffing situations in schools across the country.

“This MoU is for the YEA to assist the GES to run educational services effectively, and in doing so, they need requisite staff, hence the YEA is coming on board to assist the GES in some respective areas by recruiting teaching assistants, kitchen assistants, and security guards for schools,” he said.

Alhaji Bashiru Ibrahim noted that persons who would be recruited as teaching assistants in the Senior, Junior and Primary schools must have a minimum qualification of a Diploma certificate.

This set of personnel, according to him, shall receive a monthly allowance of GHC 1,000.00. He averred that the YEA had recognized the qualifications within the GES, and decided to follow that to recruit the teaching assistants under the programme.

For both the security guards and kitchen staff, they will receive GHC500 as a monthly allowance. He explained that the YEA was supporting the GES with part of its entitlements under the GETFund, and called on prospective applicants to apply for any of the vacancies listed above.

For his part, Mr. Stephen Kweku Owusu, GES Deputy Director-General of Management Service, expressed gratitude to the YEA for assisting the Service in that regard.

According to him, the over 10,000 personnel, when recruited, would go a long way to help the GES augment its staff, and reduce the pressure on already existing staff. This, he said, would boost teaching and learning for better results in schools.

GPHA secures four new marine crafts

The Ghana Ports and Harbours Authority (GPHA) has commissioned four new marine crafts to help strengthen the security and efficiency of the ports of Tema and Takoradi.

The four marine crafts, made of two pilot boats and two patrol boats, will serve a vital role in transporting maritime pilots between the shore as well as inbound and outbound ships. They are piloting and enhancing the port’s ISPS compliance and security within the anchorage respectively.

The four boats were christened after former directors and other senior management staff of GPHA. They are the late Capt. Edmund Deri Ziem, a former Harbour Master, the Kumi Adjei-Sam former General Manager at Tema Fishing Harbour, Capt. Joseph Eric-Quansah, a former Director of Port of Takoradi, and Jacob Kwabla Adorkor, a former Director of Port of Tema.

Inaugurating the boats, the Director General of GPHA, Michael Achagwe Luguje, gave the honourees ample praise for their fortitude and commitment to duty during their tenure of office and thanked them for their services rendered.

He said the multi-functionality of the pilot launches will certainly speed up vessel handling and enable tandem activities that will provide significant time and cost savings for vessels.

“This whole project of equipping our ports is within our vision to position our ports as the leading ports in West and Central Africa and by so doing, we are not only investing in infrastructure to advance our two ports and the process of building our third port in Keta, but also to equip the marine front and ensure that security is effective, we are able to respond to ship calls within the shortest possible time by providing the necessary piloting and other marine facilities,” he said.

The Board Chairman of GPHA, Isaac Osei, reaffirmed the institution’s commitment to the sustainable development and prosperity of the industry.

He also encouraged harnessing the potential of these assets to drive innovation, growth, and competitiveness in Ghana’s ports.

“Let us continue to work together, across government agencies, private sector stakeholders and international partners to ensure that our corridor remains safe, secured, and fit for business for generations to come,” he stated.

Taking his turn, a Deputy Minister for Transport, Frederick Obeng Adom, highlighted that the government is dedicated to creating an environment for businesses to thrive.

He said the latest investment by the Authority, will serve as a catalyst towards attracting a high sense of confidence from clients, especially, the shipping lines.

“I am convinced that this latest investment by the Ghana Ports and Harbours Authority plus the recent procurement of the new tugboats coupled with the modern and state-of-the-art equipment and infrastructure at MPS terminal 3, Takoradi bulk terminal and others, will catalyse attracting a high sense of confidence for clients, especially the shipping lines,” he said.

The honourees and their representatives took turns to thank management and staff of GPHA for immortalising their contributions to the growth of the Authority.

Erratic power supply fixed- Akufo-Addo

President Nana Addo Dankwa Akufo-Addo has announced that the recent challenges in electricity supply, known as “dumsor,” have been effectively resolved.

Speaking during the annual May Day celebration in Accra  yesterday, the President expressed optimism that the erratic power supply issues were now a thing of the past, thanks to successful resolutions of problems related to transformers and gas supply.

“I want to extend my heartfelt gratitude to Ghanaians for their patience and understanding during the recent temporary challenges with electricity supply across the country,” the President stated.

He noted that over the period, the issues surrounding transformers and gas supply had been successfully resolved, resulting in sufficient improvement in power supply reliability.

President Akufo-Addo highlighted the efforts made over the past seven years to ensure a reliable power supply, stressing that the era of “dumsor” was behind the nation and would not return.

“Indeed, over the past few days, we have witnessed stable electricity supply across the country with no load-shedding reported anywhere yesterday. For the past seven years,  we have worked tirelessly to keep the lights on, and I am confident that the unfortunate era of dumsor will not return,” he added.

President Akufo-Addo reaffirmed his commitment to ensuring the enactment of a new Labour Act that is comprehensive, contemporary, and protects the interests of all actors in the world of work.

He noted that, based on the commitment of the Ghanaian workforce towards national development, the least he could do in his last term of office was to honour them,  and to facilitate the enactment of the new Labour Act that had been the utmost desire of the unions.

He said labour issues are some of the most topical and important issues in almost every country, such as the standard of living of the populace, businesses, as well as individual and family welfare.

He said it was for this reason that he remained committed towards the enactment of the new labour law, which had been largely carried out. He assured that, with the cooperation of Parliament, the new Labour Act could be promulgated by the close of 2024.

He added that the government was providing adequate infrastructure for Labour administration institutions to enable them to deliver effectively on their mandates. He cited the procurement of 60 motorbikes and 17 pickup vehicles aimed at enhancing the mobility of the labour officers.

He indicated that 16 new public employment centres were being constructed, saying 40 others would be renovated across all 16 regions to give enhanced visibility to encourage patronage of the labour department’s activities. He said these measures were all geared towards fostering peace among the labour unions and maintaining a stable labour environment.

On the 2024 election, President Akufo-Addo urged state institutions to discharge their duties efficiently to promote peace. He said workers and social partners must hold state actors accountable for their mandates. He said even though disputes and disagreements were bound to arise in the course of work, agencies responsible for addressing such issues must discharge their duties effectively to maintain peace.

The President further noted that industrial peace remained one of his priorities, which had necessitated a proposal for fundamental changes to the structure and architecture of the National Labour Commission under the new labour bill being prepared.

He said these fundamental changes were in tandem with the government’s policies of ensuring that the backlog of cases became a thing of the past.

“Between 2017 and 2023, a total of 4,207 cases were recorded at the National Labour Commission. The Commission settled a total of 2,678 cases, representing 64% of them, leaving 36% of the cases unresolved.

“Government, in its quest for peace and security, will continue to roll out various policy measures in labour administration for the transformation of the world of work. It is our collective interest to promote peace, security and stability ahead of the 2024 general election. Ghana is the only country we have, and we must do everything in our power to defend our nation and its Constitution,” he indicated.

The President reiterated the impact of COVID-19 and the Russian-Ukraine war on the Ghanaian economy. Despite these challenges, he said, the government had done all it could to turn things around and lay down the foundation for a stable macroeconomic environment for Ghanaians and businesses.

President Akufo-Addo acknowledged the IMF for signs of macroeconomic stability and economic recovery.

“Government has never been of the view that the IMF bailout package will be a sufficient solution to our economic circumstances but rather an important step to our economic recovery,” he said.

On the lump sum top-up for 2021 retirees under Act 766, President Akufo-Addo emphasised that the Controller and Accountant General’s Department had released an amount of GHC55.4 million to facilitate the payment of the outstanding lump sum top-ups to 5,819 beneficiaries, starting from 2020.

He added that the government had paid GHC99.7 million for nine months, covering July 2023 to March 2024, out of the Tier 2 outstanding contributions of GHS 993.9 million.

The President said the government had agreed with the Organized Labour for a payment plan to pay the balance in three equal charges by August 2024 through a combination of cash payments and government payments.

He also noted that the government had been able to clear outstanding principal arrears of Tier One SSNIT contributions of 2.46 billion cedis owed by the government, covering 2010 to 2021, through securitization in April 2024.

The President called for a concerted effort from all stakeholders to shape Ghana’s journey in marching forward.

Chiefs and people of Upper West welcomes Cylinder Recirculation Model

The chiefs and people of the Upper West Region have welcomed the government’s flagship Cylinder Recirculation Model (CRM) policy to increase access to Liquified Petroleum Gas (LPG) in a safe and convenient environment.

They pledged to be worthy ambassadors of the policy which  is being  implemented by the National Petroleum Authority (NPA).

This follows months of public sensitization, including extensive stakeholder consultations, radio/television adverts and community engagements undertaken by the Authority across the country on the policy to get the buy-in of the Ghanaian populace.

Delivering the keynote address on behalf on the NPA boss, Dr. Maustapha Abdul-Hamid, at a durbar to climax  the CRM Community Engagements in the region, Saeed Ubeidallah Kutia, Head of Quality Control at the NPA, justified the introduction of the CRM.

He said the policy would see to the availability of LPG in every nook and cranny of the country, particularly the Upper West Region, which happens to be one of the regions with the least patronage of LPG.

The entire region, he noted, has only eight functioning LPG stations, thus compelling LPG users to travel far distances in the region to buy the commodity.

Mr Kutia also touched on the several employment opportunities the policy will create, and implored the people to take advantage of same. He noted that, in March, a total of 15 applications were received by the Upper West Regional NPA office from people interested in setting up exchange points as part of the CRM rollout.

He gave a firm assurance that all the necessary preparations for the full implementation of the CRM had been done, and urged the people to embrace the policy, which is only meant to bring LPG to consumers in a much safer, convenient and cost-effective manner.

The Head of Consumer Services at NPA, Mrs. Eunice Budu Nyarko,  sensitised the people on the proper ways of handling filled LPG cylinders and how they are to be transported.

She stressed the importance of adhering to the LPG safety tips to ensure safety, and avoid needless fire outbreaks and explosions.

As part of activities for the day, officers of the Ghana National Fire Service also gave practical demonstrations on how to effectively quench fires with and without fire extinguishers.

The Overlord of the Waala Traditional Area, Naa Jamal Adama Kpeglaa, was concerned about the siting of all the bottling plants for the CRM in the southern part of the country, with none in the north.

He therefore appealed to government and all stakeholders to facilitate the setting up of at least one bottling plant in the north, preferably in the Upper West Region, to boost economic activities.

He also advocated alternative livelihood support programmes for people engaged in firewood and charcoal business. The NPA team promised to bring these concerns to the attention of the relevant authorities.

Present at the durbar were the Regional Minister, Steven Yakubu, traditional leaders from the various paramouncies in the Upper West Region as well as religious leaders, traders and market women, representatives from the security agencies, MMDAs, GPRTU, EPA, LPG retailers, CSOs, political parties, youth groups and tertiary students.

TEWU charges gov’t to pay Tier-2 deductions to fund managers

The Teachers and Educational Workers Union (TEWU) of the Trade Union Congress (TUC) -Ghana has joined other labour unions to demand that the government pays, without further delay, all Tier-2 deductions and related arrears and penalties to the fund managers without fail.

The Union stated that any further delay in reimbursing fund managers with the Tier-2 deductions would short-change Ghanaian workers concerning their pension, especially return on investment.

Mr King James Azortibah, the new General Secretary of TEWU, said this in a statement to mark this year’s May Day.

“Is that how to treat people who have worked hard to keep the economy and other social development agendas of the country on course all their working lives”? he asked.

He said the current state of Tier-2, which is the lump sum for every pensioner, is a headache for those on retirement and those preparing to go.

“It is very worrying to say that since 2020, when the first batch of retirees under the new pension scheme retired, what was paid them as a lump sum is nothing to write home about,” he said.

Mr Azortibah appealed to the Controller and Accountant General’s Department (CAGD) to promptly remit the unions’ dues deductions in accordance with the law, to keep union activities running smoothly.

“The over-three-month delays in releasing dues deductions by the CAGD are a major challenge, which we expect to stop immediately,” he said.

He called on the Ministry of Finance to, as a matter of urgency, issue financial clearance for the recruitment of more non-teaching staff to fill the ever-increasing vacancies in the various educational institutions.

“We call for quick engagement with our social partners to deploy modern cooking gadgets to our schools to reduce the burden of stress in cooking for large numbers in the schools,” he said.

He called on the government to pay keen attention to negotiations to conclude the conditions of service for union members in universities and allied institutions.  That, he stated, would ensure a conducive working environment in the universities.

Source: GNA

Akufo-Addo directs action on GRA-SML deal

President Nana Addo Dankwa Akufo-Addo has responded to an audit conducted by KPMG regarding the transactions between the Ghana Revenue Authority (GRA) and Strategic Mobilization Ghana Ltd (SML), directing that the upstream petroleum audit and minerals audit services by the latter may be terminated.

The directive was contained in a statement released by the Communications Director at the Office of the President, Eugene Arhin, yesterday.

According to the statement, the President also directed that the transaction audit and external price verification services could also be terminated because the GRA obtained only partial value or benefit from these services, partly due to a lack of monitoring.

“KPMG’s investigation found that GRA has introduced external price verification tools as part of ICUMS, among its other functions. This renders the reliance on SML for external price verification redundant,” the statement said.

The President noted that although there was a clear need for the downstream petroleum audit services provided by SML, the fee structure needs review, directing a shift from a variable to a fixed fee structure and a review of other contract provisions.

The President further directed that any renegotiated contracts with SML must undergo periodic monitoring and evaluation to ensure compliance and performance.

“GRA and the State have benefited from these services since SML commenced providing them. There has been an increase in volumes of 1.7 billion litres and an increase in tax revenue to the State of GHS 2.45 billion. KPMG also observed that there were qualitative benefits, including a 24/7 electronic real-time monitoring of outflow and partial monitoring of inflows of petroleum products at depots where SML had installed flowmeters and six levels of reconciliation done by SML.

“This minimises the occurrence of under-declarations. However, it is important to review the contract for downstream petroleum audit services, particularly the fee structure,” it said.

The statement explained that “given the experience and proficiency of SML over the last four years of providing this service, the President has directed that the fee structure be changed from a variable to a fixed fee structure. Other provisions of the contract worth reviewing include clauses on intellectual property rights, termination, and service delivery expectations”.

He also tasked the Ministry of Finance and the Ghana Revenue Authority with the immediate implementation of these directives and provision of updates to the Office of the President on the progress made.

President Akufo-Addo thanked KPMG their thorough audit, reaffirming his commitment to transparency and efficiency in government operations.

KPMG found out that no technical needs assessment was done before the engagement of SML. However, such an assessment was not legally required for engaging SML. After SML was engaged, a Chamber of Bulk Oil Distributors’ industry report, a 2021 Ernst & Young audit report commissioned by GRA and a report by the Revenue Assurance and Compliance Enforcement of the Ministry of Finance, all found that there might be underreporting, under-declaration and potential revenue leakages.

KPMG revealed that on three occasions (between June 2017 and September 2017), GRA sought approval from the Public Procurement Authority to use the single source procurement method to engage SML to provide transaction audit services. PPA did not grant approval. Subsequently, it found out that GRA engaged SML as a subcontractor to West Blue which was already providing services to GRA at the port. SML eventually took over the services provided by West Blue when the latter’s contract came to an end on 31st December 2018. GRA then added external price verification to the services offered by SML and signed a downstream petroleum audit agreement with SML.

All these were done without PPA approval. Following a change of leadership at GRA, the new leadership sought to regularise the contracts with SML, and on August 27, 2020, PPA ratified the procurement processes used to engage SML. In 2023, the Ministry of Finance (MoF), GRA, and SML entered into a Revenue Assurance Services Contract (“2023 Contract”). The 2023 Contract extended the scope of SML’s services to include upstream petroleum and minerals audit.

PPA approval was obtained for the contract, which is now the governing agreement for the services offered by SML to GRA. Another issue raised by KPMG is the absence of parliamentary approval for the contracts, given that they are multi-year contracts. Under section 33 of the Public Financial Management Act, 2016 (Act 921) (“PFMA”), such contracts must have ministerial and parliamentary approval.

KPMG also found that there was no evidence that the 2018 and 2019 contracts (transaction audit services, external price verification, and downstream petroleum audits) were submitted to the GRA Board for discussion and approval, contrary to the GRA Act, Corporate Governance Manual for Governing Boards/Councils of the Public Services and sound and accepted corporate governance practices.

The GRA Board approved the extension of SML’s services to cover the auditing of the upstream petroleum and minerals sectors, as specified in the 2023 Contract.

Regarding the transaction audit services, KPMG concluded that SML partially delivered on the service requirements. “However, given the observations made during the investigations, GRA may not have obtained all the expected benefits from the service,” it said.

 

LPG dealers in Upper East welcome CRM for job increase

Dealers  in Liquified Petroleum Gas (LPG) in the Upper East have welcomed the implementation of the Cylinder Recirculation Model (CRM) policy, saying it will improve distribution to reach more consumers, and create jobs as well.

This support comes after officials of the National Petroleum Authority (NPA) allayed fears of job loss due to the implementation of the CRM.

The paramount concern of the dealers was about potential business disruptions arising from the implementation of the CRM policy.

Interacting with LPG dealers in the region, Obed Boachie Kraine, Head of Commercial Gas Regulation at the NPA, reassured the dealers/operators that the CRM would not lead to job losses but rather the value chain would be expanded.

“Additional personnel will be required for the operation of the LPG dealers particularly in the distribution of cylinders to their resellers. There will be new jobs in areas such as the transportation of cylinders, the construction of cages, cylinder maintenance and refurbishment, cylinder delivery services, and related services in the sector,” he said.

Mr Obed Boachie said this engagement underscores the collaborative approach adopted by the NPA to address industry challenges and foster sustainable growth.

The NPA remains committed to facilitating constructive dialogue and supporting stakeholders as Ghana progresses towards a safer, more efficient energy future, he added.

In her contribution, the Head of Consumer Services at the NPA, Eunice Budu Nyarko, stressed that it was important for customers of petroleum products, especially LPG to feel safe in their use of LPG.

She said the CRM would improve the relationship between LPG dealers and their customers as they would be closer to their communities.

The Upper East Regional Manager of NPA, Bashiru Natogma on his part encouraged dealers in the region to embrace the CRM.